Marshall Reader’s Choice FAQ

Reader’s Choice Awards FAQ:

For years, residents have looked forward to voting in The Independent’s Reader’s Choice Awards to support their favorite local businesses, organizations, people and attractions. We’re proud to host it as a way to recognize the places and people that make this area special.

Sign-In Rules

Newly registered users can immediately nominate/vote for a short time (for 7 days), without clicking the emailed “Log Me In!” link. After 7 days users will need to click the “Sign In to Continue” link and enter the email address used to register. An email will be sent containing a personalized login link to continue nominating or voting. Users do not have to re-sign in everyday unless browser cookies are disabled. Be sure to bookmark the personalized login link for easy access!

All users have to click the “Log Me In!” link once their session expires to continue nominating/voting (for 30 days). After 30 days users will need to click the “Sign In to Continue” link and enter the email address they used to register. Another email will be sent containing your personalized login link to continue nominating/voting.

Before sending an email for assistance, please be sure to search your entire email account for an email from noreply@mail.revfluent.com to find the email containing your personalized login link.

If you did not receive an email from noreply@mail.revfluent.com containing your personalized login link, please send an email to support@ogdensharedservices.freshdesk.com requesting your login link.

Nominations and Voting

  • Nomination round: The contest starts with a nomination round, where readers can propose businesses, organizations and names for all of the categories, including new categories. This keeps the contest fresh as new businesses and organizations come to the area and as existing ones change and grow.
  • Voting round: In the voting round, readers vote to narrow the big list of nominees down to just the Top Three in each category

Fair Voting Rules

Nominees/entrants are prohibited from soliciting votes by offering payments or exchange of value of any kind.

We do have systems in place to detect fraudulent voting. When we see evidence of fraudulent voting online, we may eliminate all suspect votes at our discretion. In extreme cases, we will remove entrants, as well.

Nomination Guidelines

Our Reader’s Choice Awards team does its best to vet all nominees. Here are the guidelines we use, with exceptions as noted below:

We reserve the right to disqualify a business or organization from a category that does not represent a significant focus of its activities.

Nominees must, in most categories, be open to the general public. (That is, no restrictive membership organizations.) Exceptions include golf courses.

Application of our criteria is not an exact science. The Reader’s Choice Awards team uses its best judgment; if you think we’ve made an error, please email readerschoice@marshallindependent.com.

Frequently Asked Questions

Q: What are the key dates for 2024?

  1. Nomination Period: September 26-October 2
  2. Voting Round: November 16-24
  3. Winners announced: December 28

Q: I nominated my business, but I don’t see it showing up on the website in the list of nominees. Why is that?

If you’re looking at the site during the nomination period and don’t see a business you nominated, fear not! All valid entries are considered and reviewed. But in order for a nomination to show up on the site, we have to approve it manually. Because we receive thousands of nominations, we can get backlogged.

The good news is your business only has to be nominated once to make it to the voting round, assuming it met the guidelines. And if it did meet the guidelines, it does not matter if it showed up on the site during the nomination period.

Q: My business was nominated, and I saw it on the website during the nomination period, but it is not showing up in the voting round. Why?

See the guidelines answer above. After nominations close and before voting opens, our team does its best to vet all nominees. While your business may have appeared during the nomination period, our team may have determined it was ineligible for the voting round.

Q: My business was nominated, but did not make it to the Voting Round. I think it should have. How do I register a complaint?

Email us at readerschoice@marshallindependent.com no later than 24 hours after the Voting Round opens. You must identify the category and tell us why you think your business should have been included.

Like most humans, we sometimes make mistakes, and if we have, we’ll add your business within moments of our decision.

Q: How are the winners selected?

Winners are those that received the most votes in their category. Finalists are those that received the second- and third-most votes in their category.

If there is a tie, we will announce both winners and/or finalists.

Q: Do I need to click a submit button to finalize my votes?

No, users do not need to click a submit button when done nominating/voting. Votes are recorded as soon as the vote buttons are clicked. If a user decides to change their vote, the change will take place as soon as the vote button next to a different business listing is clicked.

Q: Why does this contest allow people to nominate/vote every day online?

The Reader’s Choice Awards allows daily voting—once per person per day per category—because daily voting rewards entrants with passionate supporters. With a single vote per person, entrants with the best name recognition have a distinct advantage, as some voters skim over categories and cast their votes casually. Name recognition is an important part of finding the Readers’ Choice Awards, but we also want to reward the passionate loyalty some people have for their local favorites, which can be captured in daily voting.

Also: This contest is fundamentally about celebrating and supporting great area institutions by raising their profile and helping them gain new fans. With daily voting, the contest raises the visibility of those businesses and organizations that use it to reach out to new and existing customers to ask for their support, through advertising and through their own channels.


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